Muath A Jalil sent a message to John Martin CEO, Turner Broadcasting System, Inc. - email address that said:
I am trying to reach out for you to advise you about how bad our experience was with Ben10 Challenge and how there were several situations with child abuse and humiliation of parents.
please contact me in my email above and send me your email address to describe for you the situation.
I am sure you invested so much to get people and kids back to Ben10 cartoon. but I believe most of the work and the investment was wasted from the behavior and attitude and action of the teams that are managing the shooting for you.
if this matter is important to you and would like to correct it before it get escalated and the word of mouth spread negatively on Ben 10 challenge shootings and episode.