KATHLEEN sent a message to Robin Hayes – Chief Executive Officer, President and Director of JetBlue Airways Corporation – Email Address that said:
DEAR ME PRESIDENT HAYES,
I AM WRITING TO YOU ABOUT A NIGHTMARE WITH YOUR CUSTOMER SERVICE ABD 2 SUPERVISORS.
I HAVE HAD SEND OUT 4 E MAIL AND HAVE NOT HERD FROM ANYONE. I LIVE 5 BLOCKS FROM YOUR CORP OFFICE IN LONG ISLAND CITY LEFT A MESSAGE FOR SOME ONE TO GET BACK TO ME IN ABOUT MY COMPLIANT NO ONE . I AM A CUSTOMER SERVICE MANAGER AND I HAVE NEVER IN ALL MY YEARS FLYING JET BLUE SAW SUCH BAD SERVICE BY YOUR AIRLINES. I WAS ALWAYS TREATED WITH THE BEST CUSTOMER SERVICE AND SUCH HELPFUL PEOPLE... WOULD YOU BE SO KIND TO HAVE SOME ONE FROM YOUR OFFICE HELP ME.
SINCERELY
KATHLEEN
