nigel sent a message to Michael O’Leary – CEO, Ryanair – Email Address that said:
Dear Michael,
I'm writing to you with regard to an ongoing dispute we have with your customer service department.
Our latest response from a Cian Lawless, at the customer service team has failed to acknowledge our concerns. There are two outstanding issues.
The first is an incorrect refund to the wrong bank account and the second is for a none payment of a taxi fare.
If you require any further information, we will be happy to forward on any outstanding details.
We would like to say well done to Ryanair, and its future growth.
Ryanair is a great airline, and we look forward to flying with you again.
