Trudy sent a message to Michael O’Leary – CEO, Ryanair – Email Address that said:
Dear Michael, not sure if you got my previous email about a flight I tried to book a week ago, there was a problem with the website, there was nothing wrong with my details as I was able to book accommodation, now the flight has doubled in price, I don't think this is fair as this was not my fault, please do you have any discount codes I have sent an inquiry about this, but not had a response which was sent a week ago my contact number is please respond, I am sorry if you already received my last email. I have not flown with Ryanair before and I would like this to be a nice experience. Regards Trudy