Dieter Kies sent a message to Gerard M. Anderson - Chief Executive Officer of DTE Energy Company - Email Address that said:
Dear Mr. Anderson:
I own a property management company in Michigan and have contacted personal after personal asking for help and requested managers and managers bosses to help handle accounts and after the simplest requests and help, it is not happening. I have tried over and over to solve an issue and I do not know where else to turn. PLEASE CONTACT ME SO I MAY DISCUSS THIS ISSUE AND YOU CAN LOOK INTO WHAT I FEEL IS THE WORST CUSTOMER SERVICE A COMPANY CAN PROVIDE.