Gisselle Gutierrez sent a message to Kenneth Burdick - CEO of WellCare Health Plans - Email Address that said:
Dear Mr. Burdick,
I am the office manager for iKids Pediatrics in Orlando, FL. - On behalf of Dr. Marcia Gayoso, I am reaching out to you as our last resource to help our office solve a current problem that our Wellcare assigned local representatives have not been able to resolve.
You see, our office is a small Pediatrics office in Orlando who serves a great population of under 18 years of age patients affiliated to Wellcare, and to provide better quality of care to our patients, we became PCMH certified through AAAHC July 27, 2017, and we are currently pursuing notifying the different Manage Care plans of our recognition, including Wellcare. However, we are being denied the opportunity to qualify for the MMA incentive program as Kathy Cornish
Sr. Manager, Provider Relations - East Florida
WellCare Health Plans, Inc. Has made it impossible!
All I ask is that you please take a moment to look into our situation and assign us a representative that can assist us on improving our opportunity to provide an elevated way to provide patient care to Wellcare patients through our new PCMH platform.