Ayman sent a message to Carlos Ghosn – Chairman and CEO, Renault – Email Address that said:
Dear Mr.Carlos,
I need your urgent support to change my car with another one as i have Megane play 2016 having a problem in motor as per your dealer in Egypt and they want to change the motor and after i refused they offered to change it with extra fees related to cat status and as i chose respectable brand as i expected from them to change it without any fees as it is Industrial defect, waiting your urgent support as my family used the cat and i am afraid to occur any thing due to above Industrial defect.
