Kimberley sent a message to Greg Creed Chief Executive Officer of Yum Brands Email Address that said:
Dear Mr. Creed:
My husband and I have recently been choosing Pizza Hut as our pizza delivery restaurant of choice. We usually order pizza about 2-3 times per month. This is the second time I've been annoyed by your website during ordering. We have been ordering the "buy 2 medium pizzas-any toppings-for $6.99 each. Yes, the website says "any toppings," but is that the truth? NO. You can only order up to 10 toppings, and that's it. This is the second time I've tried ordering and have been cut off by your website ordering process. Honestly, although your pizzas are tasty, the amount of toppings is so flimsy one needs to order many toppings just to get a decent pizza. I'm definitely letting my friends on Facebook Twitter know about this situation.