Arnette sent a message to Anthony F. Earley, Jr. – Chairman, Chief Executive Officer and President of PGE Corporation – Email Address that said:
Dear Mr. Earley,
I would like to request for your assistance in order to resolve an issues with 3rd party service providers, billing information and etc. I've been given different information on who to call but no one seems to know who is responsible for what and give accurate information.
Your immediate assistance is highly appreciated.