Debra sent a message to Richard Fairbank Co-Founder, Chairman, and CEO, Capital One Financial – email address that said:
Dear Mr. Fairbank, My name is Debra my son name is Damian, he lives in Turkey. He sent a Capitol One Cashiers Check to my daugther who is Tiffany. We went to capito one bank on 5/2/2016 to cash the check, we were told to come back on 5/3/2016 to go into the main branch. My daugther went in and talked to the manager Brad he did not give us his last name. The bank is located in New Orleans on Bullard . This guy told us he could not cash the check and to go to a check cashing place. The problem with that , he initialed the check and put a capitol one stamp on it. My son has been banking with capito;l one for some years now. My son is an engineer, and I feel that Mr. Brad had an extrememly nasty attitude. We are not people who deal with check cashing places. We are now stuck with a check that capitol one will not cash. How do we remedy this situation? Thank you in advance.
