Andreas and Kye Kammel sent a message to Jeff M. Fettig - Chairman and CEO of Whirlpool Corporation - Email Address that said:
Dear Mr. Fettig, We bought a whirlpool refrig last year. model nber WRX988SIBM01 serial nber: K60515691. The refrig has been serviced 8 x and replaced all the parts with a senior tech and still doesnt work. We are so frustrated, weve lost food, the expense of taking off work, and just trying to manage and its not happening. We need a new refrig replacement and need it asap. Whirlpool needs to stand behind customer satisfaction. This is unacceptable business. please help us! We cannot afford to pay for a new one at the expense of whirlpools defective products. I would appreciate your help .Montgomery, Tx 77316.