Cheryl Dagen sent a message to Jeff M. Fettig - Chairman and CEO of Whirlpool Corporation - Email Address that said:
Dear Mr. Fettig
I am requesting a refund of $64.79. I was placed in a position of having to supply my own replacement part for the repair of my Maytag dishwasher. At the end of July, I was assured by Maytag that when the repair person came to my house he had over 3000 parts on his trunk and would be able to repair my dishwasher that day. He did not have the part. After many problems I ordered the part myself. When the second repairman came in September, he came with the wrong part. In order to get my dishwasher repaired that day I had to let him use the part I had ordered. I would like to be reimbursed for this part, because my repair was suppose to be free parts and labor.
Please issue my reimbursement of $64.79