Nahla sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. email address that said:
Dear Mr. Ghosn,
I've sent you my gearbox problen in my Nissan Qashqai 2013, as the service centers in Egypt know that it is a manufactoring deffect appears anytime as they said to me , and they don't want to change it and telling me that the cost ++ 44000EGP , Im doing all the regular maintenance till date with Nissan and the fault is not from my side .
Please I need your support as im afraid to use the car and that affect my work and I live far from my work and I need the my car .
Please find the car details
Waiting for your feedback
Appreciate your understanding and support
Nahla