Mitch Piskur sent a message to Gary C. Kelly Chairman, President, and CEO, Southwest Airlines Co. – email address that said:
Dear Mr. Kelly.. First of all, absolutely love my experiences with Southwest Airlines. Always will be my first choice in air travel. Secondly, I have a question that I was hoping you could help shed some light on for me. All commercial airliners have the infamous "black box" which records audio and data. My question is why don\'t airliners have video cameras inside the cabin? Seems to me to be an inexpensive investment in security, safety and a good way to document any issues that may arise. Thank you in advance for your response and time.