Seamus sent a message to Stefan Larsson – Chief Executive Officer of Ralph Lauren Corporation – Email Address that said:
Dear Mr. Larsson, I am absolutely exasperated dealing with Ralph Lauren over faulty produce purchased for me by my son in New York. I have had to e-mail many many times and I keep getting shunted from Billy to Jack.
Is Ralph Lauren going to deal with the matter or not. I would be grateful for your immediate assistance.