Grace sent a message to Doug McMillon – President and Chief Executive Officer of Walmart Stores, Inc. – Email Address that said:
Dear Mr. McMillon,
Recently I visited one of your stores in Arcadia, Florida and checked out at 1:48 p.m. I drove 35 miles home to Lake Placid, Florida and checked my bank account to make sure I had funds for other purchases I had to make and found that there were three $50.00 purchases to different Wal-Mart stores, made while I was at home. The reference numbers are as follows. The first reference number did not have a store number attached. The times that these transactions took place were 4:22, 4:23, and 4:24 p.m. on the same day that I visited your store.
Now this may seem like a pea in the desert to you, but this is the third time in just over a year that this has happened when I used my credit/debit card at a Wal-Mart store here in Florida. I have to replace my card again, as well as go back through all my autopay accounts and replace the number on all of them. The other two times this happened, one was at the Sebring, Florida store and the other at the one in Wachula, Florida.
I don't know what is going on with your computer system, but there is obviously a breach somewhere that hackers are getting into and obtaining this information. From now on I am considering boycotting going to Wal-Mart and letting everybody that I work with and know on a personal level what has been happening at the various stores here in Florida.
I am a registered nurse and work in the ICU. I have a lot of contact with people both at work and with the public and would have no issues with telling them to either not shop at Wal-Mart or use a check or cash only when shopping at a Wal-Mart store.
In all fairness, we have been in contact with the manager of the Arcadia store and he said that though this was above his head, he was going to contact a master IT guy that would be able to check their systems. However, I thought that this was something that you should be aware of, because I have heard from friends and family in different states that this has happened to them as well.