Hament sent a message to Rupert Murdoch Chairman and CEO, 21st Century Fox, Inc. – email address that said:
Dear Mr Murdoch this was sent to your CEO Mr Durroch at Sky but as a board director he has no respect for customer that have Sky what it is today.
Have been a customer for over 25 years this is how they have treated me ..... indeed they have no embarrassment as long as they get theirs bonus and salaries and to the hell with the customers.
Dear Mr Darroch,
Im writing to you as the CEO of the business as I’m really fed up.
It was bad that your Sky engineer damaged my new house and then to get NO response from you cliams team is unacceptable to me.
I have not had the costs of my builder paid yet, the reapirs and to make the matters worst have agreed a cost your team at executive lever had NO shame in retracting in what they had agreed how unprofessional.
I have made several calls and have followed buy emails. The recent email from your team manager only tells me that she sorry and she has repeated the same thing over whit out reading my email properly.
I really fed up on this and none of your team in the cliams have bothred to ring to try and resolve the matter in a civilised way.
It really feels like your claims team is based in the third world country like Afghanistan, as you would get this type of behaviour from such nations.
I really ashmed to be a customer of Sky with such pathetic service. Mr Darroch please remember the negligence and damage has been caused by your team at Sky and that I’m the victim. Clearly you would not at be happy if you were exposed to such nonsense either. Perhaps if you are too busy to dea with then you can supply me the email for Ruper .
I’m really upset with such an atitude! And upset is indeed a mild word!
