Jesse Fox-Allen sent a message to Takuya Nakata President and Representative Director, Yamaha Corporation - Email Address that said:
Dear Mr Nakata,
Late last year I purchased a touring-grade speaker (DXR10) in the UK. The unit failed after four months on tour in India.
I took it to the local (Indian) Yamaha service centre, who informed me that Yamahas seven-year warranty does not apply outside the area where I bought the speaker.
This is a serious concern. How can Yamaha not offer an international warranty on product be designed as a portable ?
I contacted Yamaha India about this, but they have so far proven very unhelpful.
I hope that by contacting you, I will receive a more sensible response.
Kind regards,
Jesse Fox-Allen
Karma Sound
