Chris sent a message to Michael O'Leary, CEO, Ryanair Email Address that said:
Dear Mr O'Leary,
I hope you can please help me. I have recently re-submitted a claim for compensation under EC Regulation 261/2004 for FR8369 from Budapest to London Stansted on Tuesday 20th November 2012, scheduled for a 21:10 departure. The flight was delayed by around 15 hours, originally due to inclement weather at Budapest but ultimately due to Ryanair's handling, as we were transported to Vienna airport and promptly forgotten about, with no accommodation provided and just 5 Euros towards food.
I have raised this compensation claim with Ryanair directly and through the website Resolver.co.uk, and am not satisfied with the response I have received. Despite escalating this claim in October 2015, I have had no further response.
I would be most grateful if you could please look into this claim, and look forward to your favourable response shortly.
Yours sincerely,
Chris
