Antoinette sent a message to James L. Robo – Chairman and Chief Executive Officer of NextEra Energy, Inc. – Email Address that said:
Dear Mr, Robo, Why am I suddenly having problems trying to pay my bill online. The format is all together different than what I had been accustomed.
Wish there was an easier way for us Seniors to pay our monthly charges. Please go back to the way it was and give us a break. Thanks for listening.
My monthly bill may still be under my deceased husbands name - Arnold
