Annette sent a message to Thomas M. Rutledge Chief Executive Officer and President of Charter Communications, Inc. Email Address that said:
Dear Mr. Rutledge , I am so very disappointed in the manner my Hallmark channel outage was and is still being handled during the entire Christmas Eve and each day continuing now as I send this . Sir , please call me at your convenience ............ I appreciate your time and wish you and your loved ones a very Happy and Safe New Year . Thank you much , Annette ................When I requested a phone number for you I was told there is no way to call you . I looked you on my internet to e-mail you .