Matthew sent a message to John E. Schlifsk Chairman and Chief executive officer of Northwestern Mutual Email Address that said:
Dear Mr. Schlifske,
With four whole life insurance policies, a disability policy and all of our retirement money with Northwest Mutual you could say we are loyal customers. It is because we believe in Northwest that I am writing to you today and pleading for your help in investigating our accounts for what appears to be an agent taking advantage and misleading his clients. My wife and I believe you should assign and look into what has transpired with us to help Northwest Mutual and other clients. That is our goal. Please respond to to my request and I welcome the opportunity to speak with you or a designated compliance officer of your choosing.
Sincerely,
Matthew