Ms.Inna sent a message to Steven H. Temares – Chief Executive Officer at Bed Bath Beyond Inc. – Email Address that said:
Dear Mr.Temares:
Please be advised that you can loose a lot of your customers if you will not add a brief survey after your employees assist your customers. The Home Depot is an excellent example of handling their customers because every time when you call them, there is a brief survey following your phone call.
I was very disappointed this morning and wish you the best in your business.
Sincerely,
Ms.Inna
