Younghee sent a message to Terry J. Lundgren- Chairman and Chief Executive Officer, Macys, Inc. – email address that said:
Dear Mr.Terry J.Lundgren,
I'm Younghee Seo. I love to shop at Macy's for almost 20 years.
Would you please look into about Incident
Especially, I would like you to read all mails between your custommer service and me...then you will know what is wrong to treat for this incident.
I do not want to make a trouble,
I want that Macy's will do sincerely and quickly if some incident occurs.
Sincerely yours,
Younghee
