Matt sent a message to Andrew Wilson CEO, Electronic Arts Inc. – email address that said:
Dear Mr Wilson,
My name is Matt . I live in the Gold Coast of Australia with my 3 boys. Mitchell, Hunter (passed away 6/1/14) and Jasper.
We enjoy the battlefield series of games. In fact we have been premium members of the battlefield series back to battlefield 3 and on multiple consoles. I write this in hopes you can help me with a problem. I have contacted EA support who said they can't help me. I and many others have posted on the Battlefield forums however never get an answer and with the new battlefield 5 coming out its time we make a decision whether to continue supporting EA and the battlefield series. Our biggest grip is with spawn killing. No one from EA or Dice over the past almost 7 years has been willing to step up and address this issue. It seems to be some sort of dirty little secret. Please Mr Wilson help us. The core of the battlefield community is sick of this happening and it tarnishes the whole game.