Shari sent a message to Jane Fraser CEO, CitiMortgage - email address that said:
Dear Ms. Fraser,
For the past seven years, I have been working with homeowners, who are in danger of losing their homes to foreclosure, in the DC metropolitan area. I am currently working with a family whose service provider is CitiMortgage. The homeowner has been denied a loan modification, based upon the investor guidelines. I am reaching out to you, in an effort to assist me in saving this home. The homeowner is employed with the DOJ, and the FBI. He has spent his life protecting our country. He can afford the home, and he is able to begin making payments immediately. I would greatly appreciate any assistance that you are able to offer.
Kindest regards,
Shari
