Kanan mondal sent a message to Kazuo Hirai President and CEO, Sony Corporation – email address that said:
Dear respected sir,
I beg beg most humbly to inform you that I purchased a TV spending a large sum of money,unfortunately now it's panel to change as per your engineer And the service center could not provide the panel and offer me a TV on 25% discount,which is not possible me . Kindly provide with a working condition TV or allow me maximum discount possible from you.
Thanking you with regards and looking forward to have an early response.
Yours faithfully
Kanan
