Nicholas Ching sent a message to Lee Kun-Hee Chairman, Samsung - email address that said:
Dear Samsung,
Main Report No: 4227940811
I have return my Note 7 to Samsung Malaysia on 26 December 2016.
Until today 13 February 2017, I still havent received money refund from Samsung Malaysia,
I have been follow all procedures from Samsung Malaysia official website: http://www.samsung.com/my/note7updates/
Due to a few weeks of distress,
Some Report Number and Date I make to Samsung Malaysia shown as below:
Report Number Report Date
1135855512 6.01.2017
1135924218 09.01.2017
1136017298 13.01.2017
1136080299 17.01.2017
1136172629 20.01.2017
1136172942 20.01.2017
1136230309 23.01.2017
1136240785 23.01.2017
1136252278 24.01.2017
I believe Samsung Malaysia did not understand what the roles they are play,
which the “People who do wrong do not know what he does wrong“,
and cause me seriously sense that the person who do wrong is ME!!!
Why? because I purchase the Note 7!!!
I have no way then Finally I email CEO here,
Samsung Malaysia handling methods are totally disappointing clients, not professional and cause clients superb angry.
My Request is simple:
I refund Note 7, which is requested by Samsung,
and Samsung refund money to me.
Best Regards,
Nicholas Ching
+6012-2058789
