Timothy Phihlela sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. - email address that said:
Dear Sir Carlos Ghosn
I know you are a very busy person but i just thought i should share my sorrows with you and maybe you could help me.
I drive a Renault Clio 4 rs 200 edc and a Renault twingo 1.2 dynamique, so far you can see that i am part of your family of cars, i may not have a diamond logo myself.
My Clio rs was illuminating an airbag light after repairs were done to the drive arm. Then i was quoted and i paid all the monies. That was last week Thursday, today, which is another Thursday, the dealership tells me that they are too busy to work on my car.
Now you Carlos Sir, as head of the house and father to Renault, Sport and F1, do you feel that i am treated fairly? This is poor service.
Please help me get my vehicle fixed by Renault in Nelspruit South Africa
My contact number is +27 82 604 1358 and +27 64 335 3273
Their contact details are +27 13 757 6000
