Nirupam sent a message to Satya Nadella CEO, Microsoft – email address that said:
Hope you are doing good !
I am forced to reach you and make this complaint. My XBox 1 is not working properly and its been more than a month i have lodged complaint.
No service representative has attended my query till date.
This is the latest - Replacement Order from where your people can track my previous conversations
Can I hope that my XBOX 1 will get replaced by next week