Justin sent a message to William H. Rogers, Jr. CEO, SunTrust Banks, Inc. – email address that said:
Dear Sir, I am aware in the grand scheme of your day to day work this is probably a minor irritation but to me a big headache. I have a SunTrust account at the Richmond Forest Hill branch. Long story short I cannot access my funds from the UK where I live. I have tried several times to obtain a PIN number for my ATM card which may now be void through not being used. I have spent hours and £s on overseas calls and emails bring no help. I need to refund my University tuition amongst other things. Please can you point me to someone who can assist me. Kind regards Justin
