Mr. Rana sent a message to Akio Toyoda President and CEO, Toyota Motor Corporation – email address that said:
dear Sir
I am writing this mail to you in behalf of my mother who owned the Toyota Car Innova Vehicle no HR01AH0179 model 2013 . My car got accident in June and send to the dealer globe Toyota ambala . and after 25 dates when its time of the delivery the some misshaping got in the workshop and my car is fully burn . As i am not in position to buy new car because for buying new car 12 to 13 lakhs i have to spend more.And you how i can take only idv value when there is no mistake from my side . As i am a very old customer of Toyota and already ahve three more cars of Toyota frutuner and etios and innova My name Mr rana And i am from India .
