John sent a message to William H. Rogers, Jr. – Chairman, President and Chief Executive Officer of SunTrust Banks – Email Address that said:
Dear Sir:
I just wanted to bring to your attention the outstanding service that I recently received from Jen Lowe (spelling may be incorrect), Branch Manager of the Augusta, GA Broad Street Branch in the resolution of an issue with my account. She was courteous, persistent and efficient in resolving the problem.
Sincerely,
John
