Mohamed sent a message to Carlos Ghosn President and CEO, Nissan Motor Co., Ltd. – email address that said:
Dear Sir
I’ve purchased a car from Nissan middle east – Saudi Arabia - Riyadh December 2014 almost two years
But am encountering many problem with the car and the maintenances here couldn’t help
Until now they changed my gear 2 times and still have the same problem and now they need to change the gear for the 3rd time .
Every time they fix my car they refuse to give a report of the problem and the solutions were done
My car type is Pathfinder - Red color
The problem I can’t live my life like this every couple months my car stop working
The guarantee will finish soon at 100000 or 3 years which soon ( now 53000 KM )
Even if you keep fixing it each time after the guarantee finish what should I do ?
Every time they fix my car they refuse to give a report of the problem and the solutions were done
Pleas I need you help
I like my car and don’t know what to do
I am the owner for the car : Mohamed
Regards