David Dunn sent a message to William H. Rogers, Jr. Chairman, President and Chief Executive Officer of SunTrust Banks Email Address that said:
Dear Sir, there is a HUGE weakness in your online banking for at least the App Im sure.
The sign on password is "NOT" Case sensitive. I have contacted your bank about this and they assure me it is, However I know for a fact it is NOT ! I frequently use the App on my iPad to sign in to your banking system and it makes no difference if I use Capitol letters or not. This is an easy fix that will greatly enhance your online Security levels. I hope you take action on this ASAP! Thank you !
