Debbie sent a message to Mark Fields President and Chief Executive Officer of Ford Motor Company email address that said:
Debbie. I have purchased brand new MKX 2016 and there has been nothing but stalling issues. Your Customer service is extremely poor as well as service center. I am extremely unhappy with this car. Please contact me ASAP. I need to talk to you. Everyone has given me a run around. I have been lucky so far that I was not on major highway when car stalled but next time it will and my LIFE and my FAMILY life is at risk. Lincoln dealership is not taking any responsibility for the product they sold me.
