Chuck Kriss sent a message to Edward Stack that said:
I am writing as I purchased a treadmill in your store yesterday in Burnsville MN. I then paid $120 for delivery and setup of the new treadmill. I was told in store that there may be a 95 dollar fee for pick up of my old treadmill. I had to contact select express in regards to the pickup as it was not scheduled. Upon contacting them I was told it will actually be $150! This is more than the delivery and set up of my new treadmill! I paid as I have no other options, but I find this to be very disappointing and would not lead me to continue to use your company, nor recommend them.