@directv – Michael White – Dear President White, My name is Mr. Shotwell from Chicago, IL, I negotiated my package

James A Shotwell sent a message to Michael White that said:

Dear President White,

My name is Mr. Shotwell from Chicago, IL, I negotiated my package with your representative on the phone the Summer of 2019 to pay $105.00 per month for a year, since then my bill has fluctuated between $185 to $213 a month. I have called your representatives repeatedly to inquire about the change and after waiting 20 plus minutes to speak with them, I'm put me on hold and the merry-go-round of calling begins all over.

I will continue as a customer with DirecTV with the package negotiated in 2019, if this can't be addressed, I will seek other media outlets such as Hulu, NetFLix, etc.

Thank you for your time.

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