Marcia M sent a message to David W. Nelms - Chief Executive Officer of Discover Financial Services, Inc. - Email Address that said:
DISCOVER CARD PAYMENT CONFIRMATION IN VIOLATION OF CUSTOMERS PROTECTION POLICIES.
Please be advised on January 12, 2017, I received an email with payment confirmation from Discover Card SHOWING MY BANK NAME AND ALL NUMBERS OF MY BANKING ACCOUNT (ROUTING + ACCOUNT NUMBERS), WHICH WAS UNCRIPTED.
THIS WAS ABSURD. ANY HACKER CAN TAKE MY INFORMATION AND STILL MY ID USING MY BANK NAME AND ACCOUNT NUMBERS.
AT THIS TIME I HOLD DISCOVER CARD MANAGEMENT RESPONSIBLE FOR ANY IDENTITY THEF.
I EXPECT YOUR IMMEDIATE ATTENTION TO THIS MATTER AND YOUR RESPONSE WITHIN 24HRS. OTHERWISE, I WILL COMMENCE A LEGAL ACTION AGAINST DISCOVER AND FILE MY COMPLAINT WITH OCC,FRB AND OTHER BANKING REGULATORS FOR IMMEDIATE INVESTIGATION OF DISCOVER CARD OPERATIONS.