Jackie Cosino sent a message to Charlie Ergen that said:
309 N. Beach Dr.
Mr Carlson, I have been a dish customer for over 10 years and never experienced a problem like now. This problem started last Tuesday, July 27, 2021. I have talked to numerous supervisors and have to sit here and wait for someone to call me back. I am 69 and disabled. I am requesting a call back from you since all supervisors apparently donât know how to fix this problem. Can you PLEASE call ASAP. Thank you.