jeffrey bouey sent a message to Charlie Ergen that said:
Dear Mr. Carlson,
I spoke with your customer service department on two occasions, both chats were pleasant and professional. That is a reflection on you, Good Work!
However, your tech department has done nothing (after two full work days) nor have they added any notes or updates to the ticket submitted on the 11th of August.
We use Sling at the office but I am not able to get Sling at my residence.
I would like the service, any communication regarding any repairs or my money back.
Are you able to assist?