Sheree Turner sent a message to Doug McMillon that said:
Hello I have attempted many times to log into your web site so that I may shop online. I have been trying since last Thursday. I keep getting the same emails with the same information and the password is not "sticking" thus requiring additional emails and logon errors. Logging onto emails and maintaining the privacy of emails is known to me as I worked for a VERY Large corporation. During these times of Covid 19 I do not feel safe about going inside the stores as my daughter is immune compromised. Every person I have spoken with gives me a new answer. It is impossible to reach you through your organization and I will admit I have become very grouchy in speaking to your associates as I get all the same questions and they speak to me as if I am illiterate and don't know how to follow instructions in an email. Please help me as I would like to be a customer of your store.