Joan Hylinski sent a message to Doug McMillon that said:
I am having a horrendous problem with a kayak order from Walmart. Every person I speak to I get a different answer. I have not received the kayak and it is a birthday gift for my grand son who is planning on using it this holiday weekend. I cannot believe how Walmart is giving me the run around. Please, please contact me so I can get this straightened out. I feel I have ruined my grand son's holiday because that is all he wants to do is fish in his kayak on his mini vacation but for all intents and purposes it is Walmart how is ruining his vacation time. Please contact me, please I beg you.