Merilee Nicely sent a message to Doug McMillon that said:
I've been attempting to place my first online order and use my $10 coupon. It's been one of the most aggravating experiences of my life. I'm using the location of 7800 NW Expy Oklahoma City. This is a supercenter. Every time I choose my time and date and then try and submit my order there's another two or three different items that are out of stock. I don't shop this store very often. I have a neighborhood market close but they don't always have what I want. My sons are always complaining that this supercenter is out of what they shop for. Since Covid is on the rampage I thought I'd order. I'm 73 and don't want to get exposed. I've been at this for almost 2 hours. I'll attempt it again tomorrow. My frustration level has reached it's limit.