David Short sent a message to Doug McMillon that said:
Sir, I have been trying since the 26th of September to order an item you sell. I have had to order and cancel 4 times because of some sort or problem on your end. I have talked to your reps for hours and days about this and they seem to not be able to resolve this. Can you please help me to be able to get this fixed as I have been a Walmart customer for years? Thank you.