JUDITH CARNEVALE sent a message to Bob Sasser that said:
DEAR MR. SASSER; I DO HOPE THIS EMAIL DOES GET TO YOU. I AM MSSGING YOU TO INFORM YOU THAT THE STORE ON PORTAGE ROAD IN TOPS PLAZA HERE IN NIAGARA FALLS IS FILTHY. THE SHELVES ARE STOCKED PRETTY WELL. THE INDOOR-OUTDOOR CARPET LOOKS TERRIBLE & LOOKS LIKE IT HAS NEVER BEEN CLEANED. IT DETRACTS HEAVILY IN THE STORE MAKING IT LOOK REALLY DIRTY. THE FRONT OF THE STORE IS QUITE CLUTTERED ALSO. DEBRIS IN THAT AREA. THE STORE MANAGER, A WOMAN, IS VERY NASTY TO YOUR CUSTOMERS WHEN SHE IS ASKED FOR HELP ON PRODUCTS OR TO ASSIST SOMEONE DISABLED WHO NEEDED HELP WITH THE DOOR TO LEAVE THE STORE WITH HER PURCHASES. SNAPPISH & SURLY IS HOW SHE TREATS EVERYONE. AS FAR AS DOLLARTREE IN GENERAL, I LOVE YOUR STORE AND SHOP REGULARLY. I LOVE ONLINE & ALSO HAVE USED YOUR TOLLFREE NUMBER TO CALL IN ORDERS. JUST A WONDERFUL STORE ALL AROUND EXCEPT PORTAGE ROAD. THANK YOU. HOPE THIS HELPS TO IMPPROVE THE PORTAGE RD STORE. A GREAT IMPROVEMENT WOULD BE TO GET A BETTER MANAGER. THANKS FOR YOUR EMAIL ADDRESS-VERY APPRECIATED
