Lisa sent a message to Marvin R. Ellison, President, J. C. Penney Company Inc.- email address that said:
Dr. Mr. Ellis,
While shopping at you store today I encountered three separate issues. The first one involves an elderly lady using a cane trip over a display in your over cluttered aisles. In every aisle of my local store there is mercantile in the aisles that make it extremely difficult for handicap individuals and mothers with strollers get around. I understand merchandising for sales, but at the expense of certain shoppers seems a rather disrespectful. Second, the toilet paper in your bathrooms is so thin it makes it impossible to pull some out without tearing many small pieces 1st. For an adult this is reasonable, but for a child impossible. Why am I shopping in a store that cuts expenses at the price of handicapped and children? Lastly, I could not find a product and had to spend a lot of time finding someone to ask for the location of the item. After finally finding someone she told me I don't know and started to walk away. I demanded her to find an answer so she sent me to an area that did bot
