John Price sent a message to Gerard M Anderson that said:
Dear Mr. Anderson, Sadly, as a DTE customer, I am at wits-end for getting my low voltage problem resolved at my new, $1+ million home in Huntington Woods, MI. Our electrician has tested at the meter and indicated that there is low voltage on the line side of the meter, reading 100/110 volts. Despite numerous calls to DTE, we still experience flickering lights and brownout conditions any time the temp rises to the mid-80s or above. We have submitted numerous power issue tickets and our builder has attempted to reach the DTE planner (who assisted with the power for the new build), all to no avail. One time DTE rolled trucks, but the day they arrived it was only 60 degrees and of course there were no voltage issues because no one in the neighborhood was running air conditioning. As I type this, I am sitting in a dark house with my expensive sub zero fridge reporting low voltage. I am unable to run my appliances and use my brand new build home to its capacity. The bottom line is that DTE needs to inspect the problem on warmer days when we experience brownout conditions. It seems likely that our neighborhood, which is experiencing many tear-downs and new builds, does not have adequate power to the area. Kindly assist with this so that we may enjoy our new home. Thank you. (248) 935-5395.