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@DukeEnergy – Lynn Good – We have documentation that our electric bill has been calculated by the wrong meter since

Lori Bruno sent a message to Lynn Good that said:

We have documentation that our electric bill has been calculated by the wrong meter since June 2020; despite multiple contacts with customer service representatives, this situation has yet to be resolved to our satisfaction. This experience has resulted in our lack of trust in the integrity of those handling our account. Thank you for your prompt attention to this matter.

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