Terry Nase sent a message to Nigel Travis that said:
David. I want you to know your customer service at the Harleysville, Pa, Perkasie, PA and Wernersville/Reading, Pa stores absolutely suck with your asshole Indians running the camp. They are so obnoxious rude arrogant and act like we owe them. They are a disgrace to your company name and unfortunately your customer service representatives that you email frankly donât give a shit. That tells me you dint give a shot as leadership starts at the top. Need I say more.